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Welcome to Red Dragon MMO's Terms and Conditions. These terms govern your use of our platform, outlining the rights, responsibilities, and expectations for both users and Red Dragon MMO. By engaging with our services, you agree to abide by these terms. It is crucial to review this document regularly, as changes may occur to reflect the evolving nature of our platform. Your continued use after any modifications constitutes acceptance of the revised terms.
The website www.reddragonmmo.co and its services are owned and operated by MOSTAFA MAHROUS FOR ELECTRONIC COMMERCE IN PRODUCTS AND SERVICES located at 104, Street No. 9, Maadi, Cairo with the registration number 01-1-366345-24.
Red Dragon MMO specialises in the buying and selling of in-game currency through our platform, we do not sell the actual video games. Our services revolve around facilitating secure transactions for virtual assets, ensuring a seamless experience for users engaged in the gaming economy. By using our platform, users implicitly agree to the terms and conditions outlined in this agreement. We are committed to providing a reliable marketplace for in-game currency transactions, prioritising user satisfaction and security.
To access certain features of our platform, users are required to create an account. Account holders are responsible for maintaining the confidentiality of their login credentials and ensuring the security of their account. Any activities conducted under the account are the user's responsibility. In the event of unauthorised access, users must promptly notify Red Dragon MMO. We reserve the right to suspend or terminate accounts for violation of terms or security concerns. Users are urged to provide accurate and current information during account creation.
Red Dragon MMO reserves the right to terminate user accounts at its discretion, with or without cause. Grounds for termination may include but are not limited to violations of these terms, suspicious activities, or non-compliance with platform policies. In the event of termination, users will lose access to their account and associated services. Red Dragon MMO holds no liability for any loss incurred due to account termination.
Ensuring the security of our platform is a top priority at Red Dragon MMO. Users are expected to take appropriate measures to safeguard their login credentials and personal information. Any unauthorised access or suspicious activities should be promptly reported to Red Dragon MMO. We employ industry-standard security protocols, but users must also adopt best practices to protect their accounts and data. Red Dragon MMO disclaims liability for losses resulting from unauthorised access or security breaches beyond our reasonable control. Your cooperation in maintaining a secure platform environment is crucial to our shared commitment to security.
Users must be at least 18 years old to access and use our platform. By agreeing to these terms, users confirm that they meet the specified age requirement. Red Dragon MMO does not knowingly collect personal information from individuals below the stipulated age limit. If a user is found to be underage, Red Dragon MMO retain the right to terminate their account and access to our services. Parents or guardians are encouraged to monitor and guide their children's online activities.
The entirety of the content featured on our platform, spanning text, graphics, logos, images, audio clips, and software, constitutes the exclusive intellectual property of Red Dragon MMO or its licensors. This content is safeguarded by applicable copyright, trademark, and other intellectual property laws.
Users are provided a limited, non-exclusive license to access and employ the content strictly for personal, non-commercial purposes within the parameters defined by the platform's functionality. Any unauthorised replication, distribution, or utilisation of the platform's intellectual property is expressly prohibited and may result in legal repercussions.
Red Dragon MMO disclaims all warranties, whether expressed or implied, regarding the accuracy, reliability, or suitability of the platform for a particular purpose. In no event shall Red Dragon MMO be liable for any direct, indirect, incidental, consequential, or punitive damages arising from user access or inability to access the platform, including but not limited to, damages for loss of profits, data, or goodwill. Users agree to indemnify and hold Red Dragon MMO harmless from any claims or liabilities arising out of their use of the platform. Red Dragon MMO is not liable for any third-party content, actions, or transactions facilitated through the platform.
Engaging in transactions on our platform necessitates adherence to the following payment terms: users must utilise authorised payment methods, including credit cards, digital wallets, or other approved options. Confirmation details will be provided upon transaction completion.
Payments will appear on the customer’s bank statement under MOS, CAIRO.
The platform prioritises payment security through industry-standard measures, and users are encouraged to implement best practices for securing their payment credentials.
Our refund policy ensures fairness and transparency in transactions on our platform. Users may be eligible for a refund within a specified timeframe, subject to the nature of the transaction and adherence to the platform's guidelines. To initiate a refund request, users must contact our customer support, providing necessary details and context. Refunds are considered on a case-by-case basis, with the platform reserving the right to approve or deny requests based on the circumstances.
If granted, a refund may take up to 10 business days to appear in a customer’s bank account.
These terms and your use of Red Dragon MMO's website and services shall be governed by and construed in accordance with the law. Any disputes arising from or relating to these terms or your use of the platform should first attempt to be resolved between parties. If a resolution cannot be found, then the dispute between the customer and Red Dragon MMO will be exclusively resolved by the competent courts.
If you have any questions or concerns relating to the terms outlined herein, please contact us at:
[email protected]